Asking for a job title promotion usually requires a one-on-one conversation with your boss. You should make a clear argument for upgrading your title. Employees asking for a title promotion may feel their title does not adequately describe the duties and responsibilities they are performing. For example, a customer service manager may inherit some of the duties of a senior customer service manager who left the company and was not replaced. That gives the customer service manager a good reason to ask for a change in title to reflect the new responsibilities.
Instructions
1. List on a sheet of paper reasons why you deserve a job title promotion. Make bullet points outlining how your current duties have changed. Cite pertinent changes that have led to broader responsibilities for you, such as company layoffs and downsizing. Write down specific examples of how you are performing functions and responsibilities that merit a change in title.
2. Meet with a human resources representative to discuss your situation. This should not be a meeting to whine or complain about your situation. Instead, make it a positive conversation as you ask about the company's policies for reclassifying a job or changing an employee's title to reflect broader responsibilities.
3. Schedule a meeting with boss. Tell the boss why you feel you deserve a title promotion. Refer to your list of bullet points as you meet with her. Ask your boss to change your title to more accurately reflect the job that you are performing. If there is not an existing title that fits, ask your boss to reclassify your job by writing a new job description with a different title that indicates a promotion.
4. Ask your boss to allow you to get things started by writing a draft of the new job description if one is necessary. Continue making notes to bolster your argument if your boss does not agree to a job title promotion. Raise the issue again in a few months or at your next performance review.
Tags: your boss, customer service, customer service manager, service manager, title promotion